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Account Manager

Axcient, the leading provider of data backup, business continuity, and disaster recovery services to the SMB market is looking for an Account Manager who will work closely with the Regional Sales Manager to maximize Monthly Recurring Revenue (MRR) and customer satisfaction in the Account Manager's defined territory.

Axcient has been recognized by CRN as one of the 20 Coolest Storage Vendors of 2010, one of Everything Channel’s top emerging vendors for 2009 and 2010, and is well funded by top tier Silicon Valley venture capitalists. We are seeking additional innovative account managers to join us on our mission to sell our leading-edge data protection & business continuity solutions that change the whole model of the way things have been done by the “Big Guys” of software and storage for the last 15 years.

Position Description
The Account Manager will work closely with the Regional Sales Manager to maximize Monthly Recurring Revenue (MRR) and customer satisfaction in the Account Manager’s defined territory. You will also develop and manage a base of existing partners; prospect, qualify and close sales opportunities with existing partners, and prospect for new channel partners. This position requires an enthusiastic personality with a positive attitude and aggressive sales skills as well as a solid understanding of relevant technology and software solution selling.

Duties and Responsibilities

  • Manage all existing partners in territory to support and drive channel sales productivity.
  • Process sales orders (new, upgrades and renewals) placed by partners.
  • Coordinate all partner-related operations and support issues as they occur, with the goal of quick resolution and maximum customer satisfaction.
  • Qualify inbound end-user opportunities and direct them to productive partners.
  • Prospect for new partners.
  • Respond to inbound requests (phone, fax, email, etc.) for product/pricing information.
  • Role requires flexibility and willingness to communicate with Partners before and after standard business hours as needed to meet quota responsibilities and account for time zone differences.
  • Create and maintain all partner Opportunities in SalesForce in order to provide current pipe-line and forecast information to management on a weekly basis.
  • Create, submit, and track status of all proposals and price quotations in SalesForce.
  • Represent the company at any conferences/trade shows as assigned.
  • Perform other related duties as may be defined by VP of Sales.

Requirements

  • Knowledge of sales process methods including qualifying and negotiating skills.
  • Knowledge of modern business communication, including style and format of letters, reports, and presentations.
  • Superior verbal, written, and interpersonal communication skills required.
  • Highly computer literate in MS Office applications, Outlook, and SalesForce contact management software.
  • Team-first attitude, ability to work closely with Regional Sales Manager to hit individual and joint sales goals.
  • Ability to establish priorities, work independently, and function with minimal supervision.

Credentials and Experience

  • Bachelor’s degree in relevant area of study.
  • Minimum 3-5 years software sales experience.
  • Equivalent combination of education and experience.

To apply please E-mail careers@axcient.com.

 

 
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